Evatech's Online Payment Options

We offer the following payment options via our website.

Bank Transfer / PayID

Once you confirm the order, you will be presented with (and emailed) our BSB & account number for our Commonwealth, Westpac, and also PayID details for you to transfer the appropriate amount owed - please ensure that you use the provided order reference so we can match the payment to your order!

We only start processing direct deposit orders once payment has hit our account, so we do not necessarily need you to send us proof of the transaction as we will still have to wait for the funds to reach our account.

If you choose this payment method and wish to change your mind to another, you're welcome to just make another order and request the original order be cancelled.

Visa, MasterCard, & American Express

Card details are processed by Commonwealth Bank who provides the payment gateway - meaning Evatech does not have the chance of seeing, storing, or processing your card details (all of that is done by Commonwealth's gateway) - and we just get passed a few simple details for verification purposes along with a "Success" or "Failure" message so we can process orders accordingly.

As a result, any payment issues you might experience are highly likely between yourself and your card issuer and we have little (if any) ability to assist. We are unable & unwilling to process card payments over the phone or email.

We had waived the Visa & MasterCard surcharges on our website payments for as long as possible (prior to 26th July 2024), but we can no longer tolerate this and maintain fair prices for all. As such, Visa & MasterCard currently attract a 0.9% surcharge which is less than the standard 1% most charge. You can avoid a payment surcharge by using bank transfer/PayID. American Express (Amex) attracts a 2% payment surcharge as it is a premium payment option and this offsets the inflated costs incurred upon processing.

Klarna

Available for orders under $2,000 - Klarna is a Buy Now, Pay Later (BNPL) solution that you can elect during checkout if your order is under $2,000 in total.

There is a 2% surcharge on top of the order to help offset the costs associated with Klarna orders we process.

We're unfortunately not able to accept split payments specifically when one of the involved payment methods uses a third-party finance offering. What might be possible for you to do from your side is checkout with Klarna, during the process you may be able to pre-pay a sum of your choosing while the rest gets funded by Klarna, and we get the single payment from Klarna. Contact Klarna for more info, we don't run the show over there so our assistance is limited!

PayPal

Attracting a surcharge of 2.6% on top of the order total, PayPal is available on our entire range of products. Due to PayPal's policies, PayPal is not available for Click & Collect orders under any circumstances - only shipping options that have a commercial courier & signature on delivery will appease PayPal.

Please ensure that your PayPal shipping address matches the address you provide to us (and wish to have your order shipped to). Unfortunately, due to PayPal's buyer/seller protection program (which is great!) we must ship to the address PayPal instructs us to ship to which is locked-in during the order/payment process, and cannot be altered by us or yourself/PayPal after the fact!

Lay-by

Lay-by is a credit-free BNPL (Buy Now, Pay Later) alternative that allows you to pay over a maximum of 30 days but at your own pace ($100 minimum instalment amount [minus the final payment which may be under $100 if necessary]) with the order only being processed/prepared once the full payment is received.

Only available on PC orders (other items can be in the order as well, but a PC is required for lay-by) - no exceptions.

If you choose this payment method and then wish to change your mind to another, you're welcome to just make another order and request the initial one to be cancelled.

Zip

Zip is another BNPL (Buy Now, Pay Later) service, only offered for orders containing a PC - no exceptions.

There is a 2.6% surcharge on top of the order to help offset the significant costs imposed by Zip.

We're unfortunately not able to accept split payments specifically when one of the involved payment methods uses a third-party finance offering. What might be possible for you to do from your side is checkout with Zip, during the process you may be able to pre-pay a sum of your choosing while the rest gets funded by Zip, and we get the single payment from Zip. Contact Zip for more info, we don't run the show over there so our assistance is limited!