Maintenance Troubleshooting & Support

How to control RGB / LED lighting in your PC

Published 8th Apr 2024 - 6 minute read

Depending on what components you have, there's many different approaches that could get you the solution you want – and we'll cover them all here. Not all lights can be controlled Firstly, it would be important for us to note that not all RGB / LED lighting is able to be ... Read more

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Solution to MSI's Secure Boot Settings

Published 20th Jan 2023 - 4 minute read

Or should we say, insecure settings? Recently the news broke that over 290 MSI motherboards, on both AMD & Intel systems, have incorrect Secure Boot settings. Thankfully, there's a relatively easy fix that you can perform yourself in the comfort of your own home/office, and i ... Read more

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Minimise downtime with backup hardware

Published 31st Aug 2022, updated 8th Sep 2023 - 8 minute read

It's not what any of us want to hear about but computer hardware can develop faults and begin failing, stopping you from performing your desired tasks. This of course is despite the fact that we painstakingly test all the PC hardware when we build PCs for customers. Sadly faults ... Read more

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Initialising new storage drives

Published 11th Aug 2022, updated 19th May 2023 - 2 minute read

If you've just added a new storage drive to your PC and it isn't showing up in File Explorer (but is showing up in Device Manager's Disk drives section) then you may need to initialise it and add a drive letter before you can use it. Thankfully this final step is relatively easy. ... Read more

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SSD optimisations for Windows

Published 26th May 2022, updated 20th Jul 2023 - 4 minute read

SSDs offer a leap ahead in accessing stored data on our systems, and although Windows does a lot to take advantage of SSDs, there's still more that can be done, and the steps to turn it up are easy to follow. All of the steps below are only beneficial if your system has an SSD a ... Read more

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How to boot from USB

Published 12th May 2022, updated 21st Dec 2023 - 3 minute read

Whether you're installing your operating system afresh, or trying to run a diagnostic test, it may be necessary to boot from a USB or DVD at some point, and if your PC just keeps trying to go to your normal operating system instead, here's how you get it to boot where you want! ... Read more

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Motherboard Debug Lights

Published 12th May 2022, updated 6th Nov 2023 - 6 minute read

If your PC isn't starting up as expected, your motherboard might be able to point you in the right direction to correct the issue. Many motherboards, such as MSI motherboards (which is predominantly what we use here at Evatech) have EZ Debug LED lights on the motherboard, and th ... Read more

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Reinstalling Windows 11

Published 12th May 2022, updated 8th Apr 2024 - 7 minute read

Reinstalling Windows 11 is fairly easy. Find the process broken down into steps below. Please ensure you read over the whole process as the next step may help to fully understand the prior step, etc. Fair warning, these steps are somewhat generalised to suit all customers, so it ... Read more

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Manufacturer Technical Support

Published 29th Apr 2022, updated 26th Mar 2024 - 1 minute read

Here you can find how to get in touch with some of the various manufacturers for components that we provide, as well as some common brands that might also be helpful to you. Manufacturer Contact info Evatech (03) 9020 7017 Acer 1300 362 328 Adobe https:/ ... Read more

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Evatech Services

Published 28th Apr 2022, updated 14th Aug 2023 - 6 minute read

From time to time, you may require the assistance of a professional to get your PC running smoothly. Below are the services we offer and our rates, and at the bottom is more details about what is and is not covered, so that you're fully informed before you commit to anything. If ... Read more

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Reinstalling Windows 10

Published 11th Apr 2022, updated 8th Apr 2024 - 6 minute read

Reinstalling Windows 10 is fairly easy. Find the process broken down into steps below. Please ensure you read over the whole process as the next step may help to fully understand the prior step, etc. Fair warning, these steps are somewhat generalised to suit all customers, so it ... Read more

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Assessing HDD and SSD faults

Published 2nd Feb 2022, updated 19th May 2023 - 3 minute read

Firstly, if your PC isn't booting into Windows at all like it normally would, you're better covered in this help doc and perhaps other linked docs within. Assuming your computer boots but is having other issues, we can still check out if the file system on the storage drive is i ... Read more

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Malfunctional USB Ports

Published 28th Jan 2022, updated 8th Apr 2024 - 2 minute read

If your USB port stops working correctly/at all, it doesn't necessarily mean they're broken. Below are some suggestions that can potentially fix this issue. Restart the PC Restarting the PC is the answer to many random/intermittent problems and a common solution to USB woes too ... Read more

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BSOD (Blue Screen Of Death)

Published 28th Jan 2022, updated 8th Sep 2023 - 6 minute read

This is more officially known as a STOP error, and it shows up when your computer's operating system determines that it can't run your computer safely at the moment. It has various causes, some of which are more serious than others. Be sure to read the specific error message for ... Read more

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Backing up your data

Published 27th Jan 2022, updated 19th May 2023 - 9 minute read

We should all know that backups are necessary, so why doesn't everyone do so? Simple answer, because it's difficult to know what to backup, where, how often/when, and how. This article will help answer those questions and hopefully provide a simple solution to backing up your dat ... Read more

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Repackaging a PC for shipping

Published 27th Jan 2022, updated 19th May 2023 - 2 minute read

If you ever need to send your workstation, gaming PC, or home PC back to our facility for diagnostics, repairs, or upgrades, it's vitally important to package the PC correctly to avoid transit damage. Please keep in mind that Evatech is not responsible for damage caused by improp ... Read more

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Removing Instapak Foam (Internal PC Foam)

Published 27th Jan 2022, updated 19th May 2023 - 3 minute read

In order to help prevent shipping damage, we pack systems with Instapak foam. Instapak is a mouldable foam solution which helps to minimise possible shipping damage from bumps and vibration within the PC during courier transit. It's extremely important that you remove the I ... Read more

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Preventative Maintenance (Dust/Cleaning)

Published 27th Jan 2022, updated 19th May 2023 - 4 minute read

How to remove dust from your PC It is considered good practice that about once every 12-24 months, you will want to clear out the dust that is in your PC as preventative maintenance to make sure your computer is running properly and ensure there are no significant build ups of d ... Read more

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